Frequently Asked Questions
Everything you need to know about shopping with House of Indah.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Do you offer international shipping?
Yes, House of Indah ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local duties.
How should I care for my House of Indah garments?
To ensure the longevity of your pieces, we recommend following the care label instructions on each garment. Most of our delicate fabrics prefer a cold hand wash and being laid flat to dry.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.